To obtain a position where I can apply my instructional, technical and leadership skills utilizing distance learning technologies to achieve and/or enhance system efficiencies throughout operational units and organizations.
Provide leadership for the design and implementation of courses for online, hybrid and face-to-face instruction
Work collaboratively in cross-functional teams to analyze and determine appropriate instructional goals and translate specifications (e.g. goals, skills, knowledge) into meaningful curriculum design
Advise on and implement course evaluation and process improvements to increase quality
Recommend and provide guidance on new instructional formats and technologies
Conservation Reserve Program Readiness Initiative
Designed and delivered differentiated training for new employees on internal processes and Pharmacy OneSource software. Adapted and delivered product training to meet their respective job functions
Trained clients and staff using eLearning/eMeeting technologies and traditional classroom
Secured significant market share through 5 month fast-track implementation of 78 Home Infusion facilities with USP <797> compliant software. Provided all facets of customization and training to meet local and federal compliance requirements
Implemented 460 products across multiple customer sites. Facilitated meetings with pharmacy directors to document their workflow and adapt products to meet their needs
Special Projects: Anticoagulation Management and Infection Prevention
Designed and delivered custom train-the-trainer and technical support courses to Fortune 500 companies and third party conference providers
Specialized in the transformation of traditional instruction to effective online best practices
Trained end-users and technical support organizations on use and support of IBM/Lotus and DataBeam Web-based collaborative software
Designed and developed ‘Quick Start’ program for IBM and Lotus customers which bundled online training with Collaboration Products
Conducted Quality Assurance testing of IBM Learning Management System, Lotus Virtual Classroom, and Sametime across Microsoft and Lotus Domino Servers
Selected as a key employee for retention plan following DataBeam merger with Lotus
Provided on-site installation and configuration of servers and client PCs, acceptance testing, training, integration and sales support
Co-authored and delivered fee-based course to help customers become effective online instructors
Led 30+ customer pilot projects providing onsite installation and configuration of servers and client PCs, acceptance testing, training, integration and post-sales support (Motorola, Goldman Sachs, et al.)
Conducted international, on-site implementation trainings in Japan, Germany, Norway and Great Britain
Trained new employees during rapid expansion for Windows95 rollout when staff size grew from 20 to over 300 employees
Delivered first tier support for Harvard Graphics, Professional Write and Database programs
Provided second tier support for Windows95 customers, which required thorough knowledge of TCP/IP and Novell Netware for customers upgrading to Windows95
Cardinal Stritch University - Milwaukee, WI
Master of Education (M.E.) in Instructional TechnologyDePaul University - Chicago, IL
Programming and Systems Analysis (C.C.P.) CertificateRipon College - Ripon, WI
Bachelor of Arts in Economics
Originally from Evanston, Ilinois I have been enjoying the good life in Madison, WI since 1993.