To obtain a position where I can apply my instructional, technical and leadership skills utilizing distance learning technologies to achieve and/or enhance system efficiencies throughout operational units and organizations.

Professional Experience

University of Wisconsin-Extension - Madison, WI  (February 2012 - Present)
Instructional Designer

  • Provide leadership for the design and implementation of courses for online, hybrid and face-to-face instruction

  • Work collaboratively in cross-functional teams to analyze and determine appropriate instructional goals and translate specifications (e.g. goals, skills, knowledge) into meaningful curriculum design

  • Advise on and implement course evaluation and process improvements to increase quality

  • Recommend and provide guidance on new instructional formats and technologies

  • Conservation Reserve Program Readiness Initiative

Pharmacy OneSource - Middleton, WI  (February 2006 - April 2010)
Project Manager Implementation & de facto Company Trainer

  • Designed and delivered differentiated training for new employees on internal processes and Pharmacy OneSource software. Adapted and delivered product training to meet their respective job functions

  • Trained clients and staff using eLearning/eMeeting technologies and traditional classroom

  • Secured significant market share through 5 month fast-track implementation of 78 Home Infusion facilities with USP <797> compliant software. Provided all facets of customization and training to meet local and federal compliance requirements

  • Implemented 460 products across multiple customer sites. Facilitated meetings with pharmacy directors to document their workflow and adapt products to meet their needs

  • Special Projects: Anticoagulation Management and Infection Prevention

Madison, WI  (January 2002 - March 2005)
Freelance Trainer eLearning/eMeeting

  • Designed and delivered custom train-the-trainer and technical support courses to Fortune 500 companies and third party conference providers

  • Specialized in the transformation of traditional instruction to effective online best practices

IBM - Madison, WI - (November 1998 - November 2001)
Learning Management System QA Engineer

  • Trained end-users and technical support organizations on use and support of IBM/Lotus and DataBeam Web-based collaborative software

  • Designed and developed ‘Quick Start’ program for IBM and Lotus customers which bundled online training with Collaboration Products

  • Conducted Quality Assurance testing of IBM Learning Management System, Lotus Virtual Classroom, and Sametime across Microsoft and Lotus Domino Servers

  • Selected as a key employee for retention plan following DataBeam merger with Lotus

DataBeam - Madison, WI (February 1996 - November 1998)
Training Engineer

  • Provided on-site installation and configuration of servers and client PCs, acceptance testing, training, integration and sales support

  • Co-authored and delivered fee-based course to help customers become effective online instructors

  • Led 30+ customer pilot projects providing onsite installation and configuration of servers and client PCs, acceptance testing, training, integration and post-sales support (Motorola, Goldman Sachs, et al.)

  • Conducted international, on-site implementation trainings in Japan, Germany, Norway and Great Britain

Software Publishing Corporation - Madison, WI (November 1993 - February 1996)
Trainer Technical Support

  • Trained new employees during rapid expansion for Windows95 rollout when staff size grew from 20 to over 300 employees

  • Delivered first tier support for Harvard Graphics, Professional Write and Database programs

  • Provided second tier support for Windows95 customers, which required thorough knowledge of TCP/IP and Novell Netware for customers upgrading to Windows95


Cardinal Stritch University - Milwaukee, WI

Master of Education (M.E.) in Instructional Technology

DePaul University - Chicago, IL

Programming and Systems Analysis (C.C.P.) Certificate

Ripon College - Ripon, WI

Bachelor of Arts in Economics






Originally from Evanston, Ilinois I have been enjoying the good life in Madison, WI since 1993.

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© 2012 Brian A. Adams